Will an AI customer service assistant replace my team?
No. Bizlyro covers published questions on your website and pauses when a visitor asks for a person or raises a complaint, legal, or medical issue. Your team still replies from Inbox.
Customer service
AI customer service assistant for your website
Bizlyro is an AI customer service assistant for one business. Visitors ask on the site they already opened. Answers come from the hours, policies, and FAQs you publish. When a question needs a person, the thread waits in Inbox instead of receiving a made-up policy.
Get started creates an account, then BizPilot Pro is $29.99 per month. The demo is a browser-only preview. It does not call an AI model or Stripe.
The questions that arrive after you close
A small site still gets “Are you open Saturday?”, “What is your return window?”, and “Do you serve my area?” when nobody is at the desk. A contact form stores the name. It does not answer the question that made someone write.
An AI customer service assistant is useful when those questions repeat and the safe answer is already written down. Bizlyro reads the knowledge you published for that workspace and replies in the website widget. It is help for the facts you trained, not a claim that a teammate is on duty overnight.
Answers stay tied to your knowledge
You write hours, services, policies, and FAQs in Knowledge. Website chat uses that published material, and public pages you choose to index can sit beside it. If two sources disagree, the conflict stays visible so you can correct it. The assistant does not silently invent a third version.
If the fact is missing, Bizlyro should say so and keep the gap on record. That unanswered question is a prompt to publish the missing policy, not a license to guess a price, a promise, or a legal position.
A person still owns the hard threads
Visitors can ask to talk to a person. Complaints, legal or medical questions, and emergencies pause the assistant and wait in Inbox. The visitor is told a teammate will reply in the widget. You answer when you are back, in your own words.
The monthly reply allowance is a stop, not a surprise invoice. When it is used, AI replies pause and visitors are offered a person. There is no automatic overage charge.
How this helps
Support on the page they opened
Hours, policies, and published FAQs are answered in the widget. The visitor does not have to hunt through a PDF to find the same fact.
One source of truth
Update Knowledge when a policy changes. The assistant uses what is published now, instead of an old macro copied into a separate chat tool.
A queue for everything else
Handoffs and messages that should not be automated stay in Inbox, next to the conversation, so you are not reconstructing the thread from a personal chat app.
What Bizlyro will not do
It is not overnight staff
Bizlyro can answer published questions around the clock. It does not mean a person from your business is available around the clock.
It does not invent policy
Missing prices, exceptions, and promises stay unanswered until you publish them or reply yourself.
Email still needs your confirmation
Gmail replies send only after you confirm. The website assistant does not quietly email customers on its own.
How to start
Step 1
Create the workspace
Get started opens an account for one business. The paid plan is BizPilot Pro, billed monthly after you subscribe.
Step 2
Publish the answers you already give
Add hours, service area, shipping or visit policies, and the FAQs you repeat on the phone. Chat answers from that material.
Step 3
Install the widget and watch Inbox
Place the snippet on your site. Answered questions stay in the widget. Threads that need you wait in Inbox.
Questions
What if the answer is not in Knowledge?
The assistant should not invent it. The gap can be stored so you can publish the missing fact. Until then, the thread can wait for you.
Can visitors request a person?
Yes. Asking to talk to a person pauses AI on that thread. The visitor is told a teammate will reply in the widget.
Put Bizlyro on your site
Create an account, subscribe to BizPilot Pro, and publish the facts this page describes. The local demo stays a preview if you want to see the layout first.